Our
network will be going through a complete upgrade through the
month of November to increase speeds and connectivity. We do
no expect any outages during this upgrade but will be sending
out notices via email should we determine one will occur. We
look forward to bringing our customers outstanding reliable
service.
In an effort to optimize billing and payments and maintain our
competitive pricing while upgrading our services, your
next bill will be sent by email to the account we have on file
for you. If your email account has changed or you have
not provided us with one please contact us at (503) 383-1350
to update your account. If you would still like to receive your
bill by mail please call us to arrange this option.
If
you currently pay your bill using our automatic credit card
billing system, a representative will be contacting you to update
your credit card information for our new billing system.
We
will also be issuing you a username and password to log into
your account from our website. Your current username and password
will both be your SpeedPal account number. Please enter this
account number in the username and password fields. For your
security once you have logged on for the first time you will
have an option to change your password.
Thank
you for your business and we look forward to continuing to provide
you with great internet at an affordable price.
